Technical Support and Pre-opening Services

Delight CarnivalProviding comprehensive technical assistance for all our projects whether you are building a new hotel, renovating or converting an existing asset. We ensures that the final product delivers a superior customer experience while maintaining operational efficiencies. Our expert teams will share our comprehensive brand standards and design guidelines and will guide you and your consultants to deliver compliant and efficient architecture to interior design and landscaping to information systems. All our projects are developed with complete customization and exacting attention to detail.

Development Process

Project Appraisal

  • Conceptual design brief
  • Assistance with feasibility study or market research
  • Analysis of competition
  • Financial review and models

Concepts and Design

  • Concept Design brief to the design team
  • Area Requirements brief
  • Customer and Operational flow chart
  • Review of all Architectural / Interior Design drawings

Detail Design and Planning

  • M&E specifications
  • Compilation of FF&E
  • Recommendations of equipment suppliers
  • Preparation of operations manual
  • Assist with budgets and financial planning
  • Critical Path analysis and opening countdown
  • Regular meetings and review of all detail designs

Project Supervision

  • Technical input and drawings as required
  • Regular review of interior design and finishes with the interior designers
  • Recommend computer and software management systems
  • Site visits, troubleshoot and problem solving for the client
  • Assisting and advising on the commissioning of all equipment

Staffing and Operational Matters

  • Selection of Six Senses General Manager
  • Recruitment
  • Training and management orientation
  • Writing operational standards
  • Developing signature treatments
  • Developing spa packages
  • Opening set up and product training
  • Pre-opening team training process

Marketing

  • Pre-opening marketing material
  • A Web presence on Six Senses Website
  • Marketing packages to hotel/resort
  • Assistance with Delight CarnivalPR team for the hotel/ resort & spa in appropriate magazines and media